Remote assistance
Only install a remote control tool if an Omnisoftory technician asks you to, by phone or in a support ticket. They will tell you what to send them.
FastSupport
All products
Remote control (TeamViewer). Open the link, run the module and give the technician the ID shown on screen.
Open FastSupport
Omnisoftory will never call you to install a tool you did not ask for. If in doubt, hang up and call your product's direct number yourself.
